Privacy Policy
Effective Date: July 30, 2026
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect only the information necessary to operate our business and provide you with the best possible experience.
Information You Provide
When you place an order, submit a custom request, or contact us, you may provide:
Your name
Email address
Shipping address
Billing address
Phone number (if provided)
Order notes or personalization requests
Messages you send to us
Pet Information
For custom artwork, we may also collect:
Photos of your pet(s)
Pet names
Breed or species
Physical characteristics and markings
Personalization requests
Memorial information, if provided
This information is used solely to create your custom artwork and fulfill your order.
Website Information
Like most websites, our website may automatically collect limited technical information, including:
Browser type
Device information
IP address
Pages visited
Time spent on the website
Referring websites
This information helps us improve our website, understand visitor activity, and enhance your shopping experience.
How We Use Your Information
We use your information to:
Process and fulfill orders
Create custom artwork
Communicate about your order
Share progress updates during the design process
Respond to customer service requests
Improve our products and website
Prevent fraud and maintain website security
Comply with legal obligations when required
We do not sell, rent, or trade your personal information.
Customer Photos
Your pet's photos are one of the most important parts of creating custom artwork.
Photos are used only to:
Create your artwork
Match your pet's colors and markings
Clarify design details
Communicate with you throughout the creation process
Your photos will never be sold or shared with third parties for advertising or marketing purposes.
Reference photos may be retained for business records after your order is completed. If you would like your photos permanently deleted after your order has been fulfilled, simply contact us, and we will gladly honor your request, unless we are required to retain them for legal or business purposes.
Sharing Completed Artwork
We love sharing finished artwork to showcase our work and inspire future customers.
With your privacy in mind:
We may display completed artwork on our website, social media pages, portfolio, or promotional materials.
Your personal information will never be shared alongside your artwork without your permission.
If you would prefer that your completed artwork not be shared publicly, please let us know when placing your order, and we'll happily respect your request.
Payments
Our website is hosted through Squarespace, and payments are processed securely through Square.
The Junkyard Pets does not store or have access to your complete payment information, such as your credit or debit card number.
For more information about how Square handles payment information, please refer to Square's Privacy Policy.
Cookies and Website Technologies
Our website is hosted through Squarespace.
Squarespace and certain third-party service providers may use cookies and similar technologies to:
Operate the website
Remember your preferences
Improve website functionality
Analyze website traffic
Provide a better shopping experience
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Email Communications
We may contact you regarding:
Order confirmations
Progress updates for custom artwork
Shipping notifications
Customer service inquiries
Questions related to your order
These communications are considered part of your purchase.
If you choose to subscribe to marketing emails in the future, you may unsubscribe at any time using the unsubscribe link included in those emails.
Third-Party Services
To operate our business, we may use trusted third-party providers, including:
Squarespace
Payment processors
Shipping carriers
Website analytics services
Email communication services
These providers receive only the information necessary to perform their services on our behalf.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information.
While no online system can guarantee complete security, we are committed to using reasonable safeguards to protect the information you share with us.
Your Privacy Choices
You may contact us at any time to:
Request access to your personal information
Correct inaccurate information
Request deletion of your personal information where permitted by law
Request deletion of your pet's reference photos after your order has been completed
Ask questions about how your information is used
We will respond to reasonable requests as promptly as possible.
California Residents
If you are a California resident, you may have additional privacy rights under applicable California law regarding the collection and use of your personal information.
To exercise those rights or ask questions about your information, please contact us using the information below.
Children's Privacy
The Junkyard Pets is not intended for children under 13.
We do not knowingly collect personal information from children. If we learn that we have collected information from a child without appropriate consent, we will delete it as soon as reasonably possible.
Third-Party Links
Our website may include links to third-party websites, including social media platforms.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, or legal requirements change.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.